🔄 RETURN & REFUND POLICY
D.I.M. Bright Ideas
Non-Returnable Items
The following items are not eligible for returns or refunds:
Custom or personalized products
Seasonal or holiday items
Clearance or final sale items
Returns (Non-Custom Items Only)
If a non-custom item qualifies for return:
Requests must be made within [7–14] days of delivery
Items must be unused and in original condition
Buyer is responsible for return shipping
Damaged or Incorrect Orders
If your item arrives damaged or incorrect:
Contact us within 48 hours of delivery
Include clear photos of the item and packaging
Approved issues will be resolved through replacement or refund.
In accordance with Georgia law, refunds and returns are subject to the policies clearly disclosed at the time of purchase.
By completing a purchase, customers acknowledge and agree to the return and refund terms stated on this website.
Custom and personalized items are exempt from return as permitted by Georgia consumer protection guidelines.